At Infinity Supplys, customer satisfaction is important to us. Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

If your refund is approved:

  • Refunds will be issued to your original payment method
  • Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider

Shipping charges are non-refundable unless the item received was damaged, defective, or incorrect.

Refunds may not be issued for:

  • Used or damaged items caused by customer misuse
  • Final sale or clearance items
  • Personalized or customized products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order details and photos of the issue.

For refund-related questions or assistance, please contact:

Infinity Supplys
Email: [email protected]